support

Roblox username: mg_matty Discord Username: mattyboy#5266 Discord ID: 981322616612716584 Reason?: I need help with my account I forgot my password a while ago, so I made a new account with the same roblox account name, and I bought the platinum subscription and when I join the game and try to...

I recently purchase Platinum, and when I join the game it only loads up my gold membership. Username: Madelyn_Field Discord: madelyn_field

I have emailed support countless times with no help. Issue: For the past 4 weeks all my plat perks have been working, however up until recent my perks have just stopped... I still am paying the subscription as shown and yet it still just don't work. Could someone help me?