On July 6th, 2025, I was supposedly banned for Violating Terms of Service (Per Discord). I had no idea till I just tried to rejoin the game after a month or two and I was banned. Attached to the ban were two links, one was a screen shot, and one was a discord message/channel, to my knowledge. However, both links are inaccessible to me, and would not show me the reason for the ban. I have played this server for 1 or 2 years now, I am above the age limit for the game, and I've always made sure to play fair. Attached are the screens I see when I am banned, and the 2 links attached to the ban on #moderations for the Discord. Link 1: https://cdn.discordapp.com/attachments/1147240987022852166/1391204420947152926/2gEoa4g.pngex=686b0b95&is=6869ba15&hm=8b88af140f878bde21ad28d18072197757a019287ee54f976318102bf3bd6ae1&

Link 2: https://cdn.discordapp.com/attachments/1147240987022852166/1391204874259267614/EvkOPxD.pngex=686b0c01&is=6869ba81&hm=1d46c801fbb95a29551d3586cb91e288d691fad7d8f539a6cbaac5700b5ff667&

Link 3: https://discord.com/channels/902369439545180180/1147240987022852166/1391204874368192543

Link 4: https://cdn.discordapp.com/attachments/1147240987022852166/1391212066253312110/VEqscHN.pngex=686b12b4&is=6869c134&hm=b9c4936beb2b4e4a0b9ae33016289fc7135771cf5cac156af788ee7dd8124d7b&

Appeal Status: ONE-STRIKE POLICY OFFER

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Thank you for your appeal regarding your recent ban from Mountain Interactive. We appreciate your engagement and willingness to communicate about this matter.

After a careful review of your case, we would like to extend an offer based on our One-Strike Policy. This policy is designed to provide players with an opportunity to correct their behavior while maintaining a safe and respectful environment for all.

Your Offer:

1. Ban Lifted: Your ban will be lifted immediately, allowing you to return to our community.

2. During this time, we encourage you to demonstrate positive behavior and engagement with the community.

3. One-Strike Warning: This will serve as your official warning. Any future violations of our community guidelines may result in a permanent ban without further appeal.
   2 tries for OSP: You will get 2 tries on given a One strike policy if you violate both you will not be offered a 2nd chance.

4. Guidelines Reminder: We encourage you to review our community guidelines https://mountaininteractive.com/forum/7-information-guidelines/, as these outline the expected behavior within our community. It’s essential to respect these standards to ensure a positive experience for everyone.
   

One strike policy expiration date: September 17, 2025

We believe in second chances and hope that this opportunity allows you to demonstrate your commitment to the community. If you have any questions about the guidelines or how to avoid future issues, please don’t hesitate to reach out.

Thank you for your understanding and cooperation. We look forward to welcoming you back into our community!

• Best regards,
  The Volunteer Moderation Team