I currently serve as the Customer Support Lead at Mountain Interactive, where I lead the support team in delivering top-tier assistance to the community.
I'm Based in the United Kingdom, when I'm not working for Mountain interactive I work as a Student Technician with the Ambulance Service, I plan on serving for 3 Years when I reach the role of Technician before I then look at the goal of becoming a paramedic.
I took some time out of Mountain Interactive due to my study and I'm due to graduate at the end of Feb 2025, I enjoy my role as a corporate member were I use my expertise to enhance the customer support experience and ensure our team meets the highest standards of service.
I'm normally typically online from 8:00 AM to 8:00 PM (GMT/BST) Monday through Friday, when I'm not doing my customer support role I actively participate in Roleplay both in Perris and Los Angeles, I currently am looking at starting up the MI | Dispatch Centre so we can build a enhanced player base to dispatch our LEO's on role plays!
I'm an animal loving person I have two favourite animals; Wolfs as seen in my discord / MI Profile picture and dogs!
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Hello all I'm Jack A; AKA. SNIPE_SNIPER,
I currently serve as the Customer Support Lead at Mountain Interactive, where I lead the support team in delivering top-tier assistance to the community.
I'm Based in the United Kingdom, when I'm not working for Mountain interactive I work as a Student Technician with the Ambulance Service, I plan on serving for 3 Years when I reach the role of Technician before I then look at the goal of becoming a paramedic.
I took some time out of Mountain Interactive due to my study and I'm due to graduate at the end of Feb 2025, I enjoy my role as a corporate member were I use my expertise to enhance the customer support experience and ensure our team meets the highest standards of service.
I'm normally typically online from 8:00 AM to 8:00 PM (GMT/BST) Monday through Friday, when I'm not doing my customer support role I actively participate in Roleplay both in Perris and Los Angeles, I currently am looking at starting up the MI | Dispatch Centre so we can build a enhanced player base to dispatch our LEO's on role plays!
I'm an animal loving person I have two favourite animals; Wolfs as seen in my discord / MI Profile picture and dogs!
For general support inquiries, please visit the Help Centre or email the support team at [email protected]. For urgent issues or complaints related to the support team, Jack can be reached directly at [email protected]•••••• (no charges)
Feel free to reach out to me and say hello if you see me about, or if you see me on the discord 👋🏻
Mountain Interactive Corporate
Customer Support Lead
📧 [email protected]