Salutations staff team, as someone who is new to the Mountain Interactive software, I had no idea that using an Alternate Account would warrant for a ban. Not wanting to commit crimes on my Main account, which I usually play a law enforcement team with, I utilized my Alternate account, Euueiwyw. I was promptly banned from the game due to “AA”, and was told to appeal in the forums. I have just purchased the Platinum membership today, and I was completely unaware that utilizing alternate accounts were prohibited. As a result, my MAIN account, Watergat74 was banned. If you look at my record, I quite literally have no moderation history, and I believe this AA ban was a result of my lack of knowledge of the community guidelines regarding Alternate Accounts. Since this isn’t an in-game violation, I feel like this can be overlooked as a terrible mistake on my end, and I hope that the moderation team realizes that I did not know we were NOT allowed to alternate accounts. If possible, I would love to find the location of the guidelines and rules before I play Perris California once again.
To sum things up, I would love to have my main account (watergat74), unbanned from the game, and I promptly realize that utilizing alternate accounts is not allowed.

Appealing Roblox Username: Watergat74
Appealing Discord ID (e.g., 809269505502085150):

Ban Length: Permanent due to AA
Moderating Staff Member: tylerxrr#0
What game did the ban take place in?: Perris, California

Additional Members Involved/Witnessing: N/A AA Ban

This is completely up to the mercy of the Moderators, and I truly hope that some can be shown today.

-With deep regrets,
watergat

Edited Sunday at 04:41 AM3 days by watergat74

Report Status: REJECTED

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Dear watergat74,

Thank you for your appeal regarding your recent ban from Mountain Interactive. After careful review, we regret to inform you that your appeal has been rejected. The reason for this decision is as follows:

Reason: You are not being honest with what accounts you have played on. You got permanently banned on an alt and failed to provide that account.

We encourage you to reflect on our community guidelines to ensure a positive experience in the future. If you have any further questions, please feel free to reach out.

Best regards,
The Volunteer Moderation Team