Posted Monday at 10:04 AM3 days

Mountain Interactive Staff Application Template

Thank you for your interest in joining the Mountain Interactive Staff Team! Please copy and paste the template below into your post, fill out all the required information, and submit it on the appropriate forum section. Incomplete applications will not be considered.

Application Template

Personal Information

Name Colin Hamilton
Age: 16
Time-zone & Country: Australia (GMT+10)

Contact Information

Discord Username:
CaptainIIFergie
Discord ID:
1209230216551997544
Roblox Username: CaptainIIFergie
Roblox ID: 1440559111

Staff References

Do you have a staff reference from an Administrator or above?
Yes
If yes, please provide the name of the staff member who referred you: @GDP_Maverick @FarmerDan

Experience

Have you completed 4 weeks of trial moderation experience?
No
Provide evidence of your trial moderation experience (links, screenshots, logs, etc.): N/A

Moderation History

Do you have any active warnings or bans within the past 6 months?
Yes
Have you ever been permanently banned?
No
If you answered "Yes" to any of the above, please explain: (4 Warnings)

Additional Questions

Why do you want to join the Mountain Interactive Staff Team?
I am very excited about the opportunity to join the Mountain Interactive Staff Team, since I strongly believe in the company's mission of providing innovative and engaging digital experiences. With a passion for technology and user interaction, I believe my skills and enthusiasm for creating impactful solutions go well with the core values at Mountain Interactive. I look forward to being part of a team that thrives on collaboration, creativity, and continuous improvement. With a background in problem-solving, customer service, and content development, I am confident in my ability to add value from day one. I thrive in an environment where everyone around me is as passionate about making a difference, and I am confident that Mountain Interactive's dynamic and culture will be a perfect fit for me. I am challenged by the possibility of growing professionally and personally, working in a company that shares innovative, quality-driven, and customer-oriented values. It would be great fun to bring my contribution to joining, learning with and from the people in the Staff team, contributing a lot in a thought-provoking, cooperative atmosphere.
What skills or qualities do you have that would make you a valuable member of the staff team?
I believe various skills and qualities make me a strong candidate for the Mountain Interactive Staff Team. Firstly, I possess good written and verbal communication skills which I think is vital in the coordination of effort with other team members or in engaging with fellow members. It makes me clearly express ideas and listen to others, thereby prompting resolution or feedback on any issues. The other qualities that make me a great fit include a high problem-solving ability: I approach problems with a solution oriented mindset. I am able to analyze situations and think critically in order to come up with the best solution. Lastly I am comfortable in a dynamic environment, and learning new things. I'm also a team player who believes in cooperation and mutual help. I understand the importance of working together to achieve shared goals, so I am always ready to help my colleagues when necessary. I am detail-oriented and organized, ensuring the task is executed efficiently and to a good standard. Above all, I am passionate about creating an inclusive and positive work environment where everyone feels respected and empowered, which is the core of building a strong, successful team.
Have you been involved in any other communities or teams? If so, please list them and describe your role:
Being on roleplay servers a lot, I already know what specific rules and guidelines are needed, I would find it easy to make sure players are maintaining those rules in the server. In roleplay, there is usually quite a bit of complex interactions that often lead to disputes or misunderstandings between players. I solve conflicts that involve me with neutrality and a lot of fairness, that alone proves my moderation skills of taking care that all players stay in a healthy atmosphere. So from my experiences in MI servers, people may see that I'm a well-communicating member, which has played the game for 2 years. I firmly believe moderators should be active within the server, into its culture, and its well-being showing that I actually care about its success in all ways.
How would you handle a conflict between two community members?
First, I would stay calm and neutral. I should not take sides, even though I may have an opinion or bias about certain things. My job as a moderator would be to ensure fairness in the resolution. I'd give both individuals the opportunity to explain their perspectives. I would listen actively to each person without interruption or assumption. This will help to fully understand the situation and make sure both parties feel heard, which may help reduce frustration or feelings of being misunderstood. If something is not clear, I would ask open-ended questions to gather all the facts. I wouldn’t judge or make decisions just yet. Listen to both sides, then try to get to the bottom of it: whether it was a misunderstanding, miscommunication, or even an expectation about the server rules. Understanding what's going on helps a lot when solving the problem. I'd let both people state their feelings respectfully and explain to each other. Often, an actual conflict is from a misunderstanding, and simply having open and respectful dialogue can smooth out most problems. I would inform them to consider how the actions could have affected the other and to see if they could compromise on some middle ground. If it's over a broken rule or broken rules, take both of them back to the community standards and what happened because of those actions. It is important that the rules are consistently applied for fairness and discipline to an extent where players are still enjoying themselves. I would then clearly explain which rule was violated by whom, if applicable, and why it matters. Any consequences or warnings would then be given according to the severity of the violation, their record, and if there is any past history in regards to the same violation. If I ever issued a ban, I'd say that the member should appeal it unless it be a perm ban he would be able to appeal it after a day.
Describe a time you had to solve a difficult problem in a leadership or team role:
One time, I dealt with a member who was disrespecting others. I dealt with the situation by asking whether he could stop doing what he did, before I would call staff. He refused and started turning onto me, using judgmental phrases against me while still disrespecting the other members in the process. I then called in staff. They conveniently responded really fast, took over the situation. I feel that I stood up to the problem in my own way and didn't let this guy disrespecting me and fellow members get the upper hand, which justifies my leadership within the MI Community and can support the idea of myself being a moderator.
How do you prioritize tasks when managing multiple responsibilities?
I prioritize tasks primarily by what call was made first. I would then consider which one I prioritize after responding to all calls and sent evidence of what happened: based on two main factors, urgency and importance. I would do this by considering these factors:
- Urgent and Important: These calls would be my top priority. They are critical and need to be addressed immediately (e.g. Mass RDM, Exploiting, SIM).
- Important, but Not Urgent: These tasks are significant and may need immediate attention. (e.g. RDM, TK, TA, V-PT)
- Urgent, but Not Important: These tasks need quick attention but you can either delegate these tasks or handle them after addressing the more important ones. (e.g. FRP, HS, PB)
- Neither Urgent nor Important but still needs resolution: These tasks can be attended after more important ones are addressed. (e.g. Player Glitched, Tool Glitched, Information Requests)
Another factor that may help when dealing with multiple responsibilities is request for some assistance in-game if there are too many calls. By offloading other calls to other staff it makes a big impact on how I deal with the staff scene I am at considering that I don’t have to worry about other calls to respond to.
What do you think is the most important value for a Mountain Interactive Staff member to uphold, and why?
Impartiality is a very important value, because as a moderator, you are supposed to play the role of maintaining level and fair ground for all participants, and having impartiality ensures that I carry out my duties without any partiality or bias. Impartiality guarantees that all members are treated equally, with no regard to personal relationships, opinions, or anything from the outside world. In the Mountain Interactive Community, all should find equal opportunity to be heard and treated as everyone else. For any community to work, a certain level of trust needs to be established with its moderators. The moment a moderator appears biased or unfair, it will break trust and divide the community. Fairness builds trust among members that issues are resolved based on the facts and rules, not on personal preference or favoritism. Moderators should apply the rules consistently without bending them for specific individuals. Impartiality helps ensure that rules are applied fairly to all, regardless of a person's status or friendship with a Moderator.
How would you support and encourage new members of the community?
Supporting and encouraging new members is essential to fostering a welcoming and inclusive community. As a moderator or staff member, it’s important to help newcomers feel valued, comfortable, and able to participate. When new members join, I would greet them personally. A simple "Welcome to the community! We're glad to have you!" can go a long way in making someone feel acknowledged. I would introduce new members to other members or areas of the community (forums, channels, specific roles) to help them feel like part of the group from the start. To avoid confusion, I would make sure new members are aware of the community rules and guidelines. I would either directly provide them with the information or direct them to where they can find it (e.g., a pinned post, a welcome message, or a specific channel). I would then ensure that they understand the expected behavior, values, and culture within the community. Lucky enough, Mountain Interactive has plenty of resources, FAQs, or help centers that offer answers to common questions. I would direct new members to that information to help them find answers without having to ask repeatedly. I would also encourage new members to ask questions. This helps reduce any anxiety they may have about being new.
What are your long-term goals, and how does being part of Mountain Interactive align with them?
My long-term goals are focused on personal development, community building, and contributing to innovative projects. Being part of Mountain Interactive fits into these goals in many ways. One of my long-term goals is to continuously work on improving my skills, whether they be communication, leadership, or problem-solving. Working with experienced people in the interactive and gaming industry will enable me to learn from their expertise and enhance my knowledge. If I were to be part of the team, I would be involved in the resolution of community issues and creation of content which would all sharpen my problem-solving and leadership skills. I think building strong, supportive communities is a long-term passion of mine. I can show my contribution by helping maintain a positive and interactive environment to make the new members and veterans feel welcome. Success in gaming or interactive space requires an environment that is diverse and inclusive. I can ensure through my role that all members would have an opportunity to contribute and put forth their ideas. I would like to take more leadership roles in the future like community management, project management, or team-leading. These roles will help me grow as a leader and mentor, gaining experience that can carry over to other professional or personal endeavors. I can assume responsibility for mentoring new members, ensuring that they feel supported and able to succeed, adding to an environment that is positive and growth-oriented.
Are there any areas within the community you feel need improvement? If so, what ideas do you have to address them?
If community engagement starts to decline, members may feel less motivated to participate, leading to a stagnant or less dynamic environment. Maintaining excitement and active participation can be a challenge, especially over time.
- Host Regular Community Events: Organize regular events that encourage participation and interaction. Events could focus on fun, creativity, or collaboration, providing a reason for people to return regularly.
- Content and Activity Calendar: Having a community calendar with scheduled events, milestones, or special activities can help members anticipate and plan participation in activities. This consistency also builds a sense of routine and involvement within the community.
- Reduce Prices for tools/weapons & Increase starter cash amount: By judging off how many members are irregularly buying weapons and often stealing them from dead bodies proves that most people don’t have a sufficient amount of cash to purchase tools and when they do, they lose them from being killed or arrested. Changing the amount may see a major increase in the enjoyment members have by being able to afford weapons to use to enhance their roleplay experience. I understand that this may also see a major increase in RDM.

Agreement

By submitting this application, I confirm that:

All information provided is accurate to the best of my knowledge.
I understand that any false information may result in immediate disqualification or removal from the staff team.

Signature (type your name here): @CaptainIIFergie
Date: 1/2/2025