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Mountain Interactive

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Compatibility Issue: Experience Not Available on iPad

Posted

I hope this message finds you well. I am reaching out because I am experiencing an issue with playing your experience on my iPad. When I try to access it, I receive a message saying, “This experience is not available on my iPad.” However, I can play the same experience on my phone, which has a smaller screen. Since both devices are mobile and share the same GUI and UI design, I was wondering if there is a specific reason why my iPad isn’t compatible, or if this might be a bug.

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