I bought Sapphire a hour after buying Bronze however its been at least 2 hours or so and I still don't have Sapphire in-game.

I NEEEEEEEEEDDD ITTT

Hi,

could you elucidate on this?

4 hours ago, Guest Anonymous said:

I bought Sapphire a hour after buying Bronze

Typically, one troubleshooting methods is to re-link your ROBLOX account on the MI site. However, if this doesn’t work — try canceling the subscription you don’t want, e.g., the Bronze VIP.

If this doesn’t fix your problem, or a certain error-code pops up — contact support.

gotcha

I did the canceling part (bronze) I'm going to rejoin then unlink/relink

Sounds good. Let me know what happens.

still shows up as bronze

relink time

let me try again now

8 minutes ago, Babyshemtan said:

Sounds good. Let me know what happens.

still not working

unsure why it says 01/11/2025

Well, it says your Bronze VIP is still active — are you sure you unsubscribed?

could you show me how to 💀 i pressed a button that said cancel subscription

:sob: not even founders edition works

I'm thinking bronze is broken because I canceled sapphire and it left my "manage purchases" page but bronze didn't when I canceled it.

idk did you email support

yeah and its been 15+ hours with no response

cant use meh perks.

it removed sapphire because I canceled it but bronze keeps sticking and its causing my perks not to load, actually I already canceled bronze.... which doesnt work :/