Everything posted by devvy
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		Gerald..
		
		Greetings @ihdgohigie Thank you for contacting the Internal Affairs Team. Unfortunately we're unable to investigate misconduct involving corporate or any contract members of Mountain Interactive. If you wish to proceed with your report, you may do so via the emails below, although i believe its likely to be rejected. Additionally, please ensure you're using the correct format for your report, otherwise it may be rejected and it just makes things difficult. Reports against Executive Team: [email protected] Reports against Corporate: [email protected] If you have any further questions or concerns, please feel free to reach out.
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		Sir Gerald Lennox Jones Jr.
		
		Additionally make sure you're using the correct format for your report, otherwise it may be rejected.
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		Sir Gerald Lennox Jones Jr.
		
		Greetings @warmaster Thank you for contacting the Internal Affairs Team. Unfortunately we're unable to investigate misconduct involving corporate or any contract members of Mountain Interactive. If you wish to proceed with your report, you may do so via the emails below, although i do not believe this report is valid and will most likely be rejected. Reports against Executive Team: [email protected] Reports against Corporate: [email protected] If you have any further questions or concerns, please feel free to reach out.
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		Might not be a staff idk
		
		Greetings @joshua020930 After further investigation, I've found that this user is NOT part of the Volunteer Staff Team. We believe this was an exploiter who was posing as staff member and to your video, this user is now permanently banned. We apologize for any inconveniences that may have been caused and appreciate you taking the time to make this report.
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		why am i banned
		
		You got some sorta Infinite Yield magic happening..
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		why am i banned
		
		You were likely banned by one of our SCANNER/SYSTEM bots. These bans cannot be appealed.
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		staff interwiev
		
		@danielwww Staff applications are announced through the discord server which you should join. Mountain Interactive is restricted to 15+ Staff members are required to be 16+ discord.gg/mountain
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		Where can u buy soil mix and seeds (Ventura)
		
		Refer to this guide. NPC spot may have been updated since the last edit. https://docs.google.com/document/d/1a7UcqZLCXQECdJXNXaKVRr8NVBEn4gO48YKXcqfM5oc/edit?tab=t.v5bdp3lawy3e#heading=h.erjtznvfvru7
 - Cities name in Ventura
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		Donator teams
		
		Google DocsProject Delta GuidesProject Delta Guides This document contains guides for a variety of topics for Project Delta. To easily navigate the document, you can either use the Table of Contents or the document tabs on the le Google Docsproject delta patrol guideProject Delta Patrol Guide With Visualizations Included! Preface This document is meant to serve as a brief comprehensive tutorial for all those who wish to LARP as cops on Project Delta. Becoming ahttps://mountaininteractive.com/topic/8796-project-delta-rp-rules-guidelines/
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		Donator teams
		
		@Developing Thanks for your support and for taking the time to share your feedback. We really appreciate our donators and the contributions you make to keep the server running. That said, donating helps support the server but it doesn't automatically grant access to all teams or roles. Ventura is mainly XP based, meaning you’re able to gain access to teams and other tools/systems through an XP level rather than a subscription package. For the Hayward County Fire, Ventura Health, and Strike P. Armory; you will need the Citizen rank, which is 500 XP on the Citizen team. For Ventura Highway Patrol, Hayward County Sheriff's Department, and Florence City Police Department, you will need the Middle Class Citizen rank, which is 850 XP on the Citizen team. For Ventura Bureau of Investigation, you'll need the Commander rank on the Florence City Police Department, which is 11,300•XP. I recommend you take a look in the Project Delta Guidelines. (made by one of our community members) They may help you get a better understanding of how to access teams and understand how the game works.
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		Can i buy some money in game
		
		Not possible, sorry.
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		Loss of XP
		
		I’ve contacted a couple of team members and developers for a similar issue, but they were unable to assist. I believe this will have the same outcome.
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		Infinite loading screen
		
		@kronprinsfrederik22 I recommend making bug report in the Ventura category if this occurs again. Make sure to provide a photo or clip which shows your F9 console. Sometimes restarting the game, joining a smaller server or create a new server (which I believe is only possible for staff) seems to work.
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		Member role in discord
		
		Send me your discord user or DM me on discord. Make sure your discord and Roblox accounts are connected via your website account settings.
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		How can you view the MDT?
		
		@EchoNova_en You have to be in a vehicle to access the MDT in Ventura. It should be accessible via one of the box icons in the bottom left of your screen called Smart Storm.
 - doubt
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		doubt
		
		@NewDiegoxX I believe the LEO Enhancement spawner in RPD was rank locked to the metro division when the team got whitelisted. That rank lock never got removed. Although I believe there’s still an enhancement vehicle spawner at RCSO which contains two community service vehicles and a coroner van.
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		Does this game have full mobile support?
		
		@Richsboy30 I managed to join Perris, California the other day on my iPhone and although it ran rather well, I wouldn’t recommend it. MAYBE if you’re able to connect a keyboard and mouse? Otherwise you’ll be stuck to walking and limited in the things you can do.
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		Arrested for to long
		
		@Braydenpage I’d suggest seeing if there’s a staff member who’s ingame or active in the discord and available to help you.
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		Power Abuse
		
		Evening @puma18062000 We appreciate your willingness to communicate respectfully during this investigation. The investigation has now been completed and the staff member has been dealt with accordingly. If you have further questions or concerns, feel free to reach out. We’re always open to feedback and aim to be fair in all moderation actions.
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		Staff Report - rcmhater
		
		Evening @CrazierRock50_yes We appreciate your willingness to communicate respectfully during this investigation. The investigation has now been completed and the staff member has been dealt with accordingly. If you have further questions or concerns, feel free to reach out. We’re always open to feedback and aim to be fair in all moderation actions. I also contacted multiple team members about getting your XP back, but unfortunately, they were unable to assist with this..
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		Staff Report - rcmhater
		
		Hi there, I will speak with a development team member about getting your XP back. They will probably request some sort of proof, which i can gather throughout the investigation. No promises though.
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		Power Abuse
		
		Greetings @puma18062000 We just want to reassure you that we're currently working on investigating this staff report for a better understanding of the situation and to deal with whatever concerns might have arisen. We apologize for any inconvenience that may have been caused and do appreciate your patience as we work out this matter. We take the conduct of our moderators very seriously, and will keep you updated with our progress.
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		Staff Report - rcmhater
		
		After further investigation, I've found that the kick was issued via the in-game :kick command, therefor you have no record on your moderation history apart from two counts of "User left while in combat" which is automatically issued by the system bot in Ventura when you leave whilst in combat. Additionally found that no video evidence was attached to the kick. I will speak with WestCoast_Turkee to obtain further evidence and information for this case.