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How do I appeal to get unbanned
No worries, mate. Always happy to help!
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Sharky1 started following Where can I get support? , Insert cars , Is it possible to transfer ur xp to a other department? and 4 others
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Insert cars
Hello, In order to further proceed with your concern, I will need some more information from you. Can you please tell me which game this occurred in? Without the information I have requested, I am only able to provide a limited response and may not resolve your issue. For Project Ventura: At this time inserts are not fully supported in Ventura (as far as I am aware) For Perris: In order to insert cars in Perris, you are required to own a bronze subscription (or higher level) and you will be required to click on the blue circle icon at the bottom left of the screen and it will provide a list of inserts that you have bought and have access to. Regards,
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Is it possible to transfer ur xp to a other department?
Hello, At this time, XP transfer is not currently possible. You will have to grind XP on each team individually as XP does not carry over to other teams. Regards,
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Driving utilities
Hello, Currently, you aren't required to "obtain" a license. Upon joining the game for the first time, you will be prompted to enter your character name and age/date of birth. You will automatically be granted a license that LEO can request from you. However, if you've previously played other projects released by Mountain Interactive, it'll carry that character data over to the new game(s). In order to obtain insurance, please locate the Better Call Gerald store located by Target. Regards,
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is this a bug? or what does this mean?
Hello, Based on the information you have provided, from what I can see you have been arrested. You must wait out your sentence in-game until your local time hits the timestamp on the notification. That timestamp refers to the time in real life and not in-game. However, if you believe you were falsely incarcerated, please use !help and select the "Unknown User" option (the option at the top of the user list) and then type the reason you're requesting staff, in your case, that reason would be that you've been falsely arrested. Regards,
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How do I appeal to get unbanned
Hello, While I am not actually a Community Staff member, I believe I can help you. It seems you are inquiring about a moderation enforcement action that was taken against you. To receive complete support on this, it is suggested that you submit a ban appeal using the Game Moderation Appeal forum here. Please ensure you read over the ban appeal rules linked below and use the correct format. When submitting an appeal, ensure you have clipped the entire situation via any of the following softwares: - Medal - Streamable - YouTube - Vimeo - Gyazo - Imgur https://mountaininteractive.com/topic/9-ban-appeal-rules/ Regards,
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I got baned
Hello, While I am not actually a Community Staff member, I believe I can help you. It seems you are inquiring about a moderation enforcement action that was taken against you. To receive complete support on this, it is suggested that you submit a ban appeal using the Game Moderation Appeal forum here. Please ensure you read over the ban appeal rules linked below and use the correct format. When submitting an appeal, ensure you have clipped the entire situation via any of the following softwares: - Medal - Streamable - YouTube - Vimeo - Gyazo - Imgur https://mountaininteractive.com/topic/9-ban-appeal-rules/ Regards,
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Where can I get support?
Hello, While I am not actually a Community Staff member, I believe I can help you. If you wish to contact Mountain Interactive, please visit their support page here. Alternatively, you can always reach out to an official community moderator via the forums (where you posted this topic) or join the official RS discord here where you can directly ask the community as well. I may not be able to help you completely as like I said previously, I am not an official community moderator and may not provide the correct resources. Like I said, please reach out to a community staff for additional help if you cannot seem to find a resolution to your issue using the resources I have provided. Regards,