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ProbsSona

Community Moderator
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Everything posted by ProbsSona

  1. Report Status: UNDER REVIEW Dear @ThomasLascelles, Thank you for your report in Mountain Interactive. We have received your report and it is currently under review. Our team is carefully assessing the situation and will reach a final decision as soon as possible. This behavior is completely unacceptable and we sincerely apologize for this staff members behavior. In the meantime, we encourage you to continue following our community guidelines and to report any further incidents as needed. If you have any additional information or questions, please feel free to reach out. Best regards, The Volunteer Moderation Team Sincerely, Senior IA Agent ProbsSona!
  2. Staff Report Conclusion Dear @fishy231 , In this case we are pleased to inform you that your Staff Report has been resolved accordingly. We would like to thank and you for bringing this report to our attention, it has been addressed by our Internal Affairs department. We really value everyone's report as we would like to enhance everyone's experience in our community. If you have any questions or need further clarification about your report, don’t hesitate to contact me directly. Thank you once again for your support and commitment to our community! Have a great day/night ahead, ProbsSona Junior Internal Affairs Agent Volunteer Mountain Interactive Staff Team
  3. Dear @fishy231 , Thank you for sending us your Staff Report. Here at Mountain Interactive, we really value your opinion and want to make sure everyone has a great experience in our community. We have successfully received your Staff report, and we will take care of it as carefully as possible. Please know that we take this seriously and will do our best to handle it fairly. If you have any questions, extra details to point out, or want an update on your open case, feel free to reach out to me anytime. We’re here to help and support you! Have a great day/night ahead, ProbsSona Junior Internal Affairs Agent Volunteer Mountain Interactive Staff Team