Jack A.

Happy Birthday!

Hi @rodri, I'm aware of this individuals case and it's being sorted! It's taking a while due to old accounts that have been removed, feel free to lock and close this post.

SUPPORT TEAM: ON HOLD Hi @Sy7xz, This appeal is on hold due to being an Exploit ban it will need to be responded to by a Developer; The following will also be added to this appeal.

@zizy, Mountain Interactive take RDM's very seriously you are able to report them here; https://mountaininteractive.com/forum/33-player-reports/

@firestarter396, Thank you for your feedback, did you know that we recently on the discord implemented a channel for suggestions? https://discord.com/channels/902369439545180180/1306345638631444522/1306348568478486663 You'll be able to look at leaving some suggestions on the channel 👍🏻

@Cookie_playz135, Mountain Interactive take RDM's very seriously you are able to report them here; https://mountaininteractive.com/forum/33-player-reports/ Bug reports can be submitted on the discord; https://discord.com/channels/902369439545180180/1272066428274475091 https://discord.com/channels/902369439545180180/1282775434458566738

SUPPORT STAFF @KillerL911, Cc; @rodri / @FarmerDan This will be transferred over to a OSP for discord as stated above the following will still apply and I will need a confirmation status and your Discord user ID; Your Offer: Ban Lifted: Your ban will be lifted immediately, allowing you to return to the game. One-Strike Period: This one-strike warning will remain in effect for [60 days] from the date of this notice. During this time, we encourage you to demonstrate positive behavior and engagement with the community. One-Strike Warning: This will serve as your official warning. Any future violations of our community guidelines may result in a permanent ban without further appeal. Guidelines Reminder: We encourage you to review our community guidelines https://mountaininteractive.com/forum/7-information-guidelines/, as these outline the expected behavior within our community. It’s essential to respect these standards to ensure a positive experience for everyone. Thank you.

SUPPORT ASSISTANCE Cc; @wil Dear @JesuisFrancais97411, To continue, we kindly ask that you connect both your Roblox and Discord accounts to your Mountain Interactive profile. Please follow the steps below: Connect Your Discord Account: In the top right corner of your screen, click on your avatar icon. A drop-down menu will appear; click on Account Settings. A new page will open. Scroll down the left-hand menu and click Discord (with the Discord icon). Alternatively, you can click the link below to directly connect your Discord account: https://mountaininteractive.com/settings/login/?service=3 Connect Your Roblox Account: In the same Account Settings page, scroll down and click Roblox (with the Roblox icon). Alternatively, you can click the link below to directly connect your Roblox account: https://mountaininteractive.com/settings/login/?service=4 Once both your Roblox and Discord accounts are connected, Thank you for your attention to this matter!

REPORT CLOSED The Issue is being patched by the development Team, This is a known issue and not an exploit. @Haydz6

Hello all I'm Jack A; AKA. SNIPE_SNIPER, I currently serve as the Customer Support Lead at Mountain Interactive, where I lead the support team in delivering top-tier assistance to the community. I'm Based in the United Kingdom, when I'm not working for Mountain interactive I work as a Student Technician with the Ambulance Service, I plan on serving for 3 Years when I reach the role of Technician before I then look at the goal of becoming a paramedic. I took some time out of Mountain Interactive due to my study and I'm due to graduate at the end of Feb 2025, I enjoy my role as a corporate member were I use my expertise to enhance the customer support experience and ensure our team meets the highest standards of service. I'm normally typically online from 8:00 AM to 8:00 PM (GMT/BST) Monday through Friday, when I'm not doing my customer support role I actively participate in Roleplay both in Perris and Los Angeles, I currently am looking at starting up the MI | Dispatch Centre so we can build a enhanced player base to dispatch our LEO's on role plays! I'm an animal loving person I have two favourite animals; Wolfs as seen in my discord / MI Profile picture and dogs! For general support inquiries, please visit the Help Centre or email the support team at [email protected]. For urgent issues or complaints related to the support team, Jack can be reached directly at [email protected]•••••• (no charges) Feel free to reach out to me and say hello if you see me about, or if you see me on the discord 👋🏻