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sejechrille

Trust & Safety
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Everything posted by sejechrille

  1. sejechrille posted a post in a topic in Completed
    Hello @pakrer7095 , Due to security reasons we are unable to download these clips. Please upload the evidence to YouTube or another reliable platform. We are looking forward to your prompt response. WARNING: You have 24 hours to respond, or your report will be rejected.
  2. If you encounter any issues or have questions regarding the Titanium Donation Pack, our dedicated Customer Support Team is here to help. They are well-equipped to assist with any concerns and ensure you have a smooth and enjoyable experience. Please feel free to reach out to them at any time for prompt and reliable assistance.
  3. sejechrille posted a post in a topic in Completed
    REPORT STATUS: ON-HOLD Hello @pakrer7095 , We received no attachment on our end, please send us the clip promptly. WARNING: You have 24 hours to respond, or your report will be rejected. Best Regards, SejeChrille Community Moderator
  4. sejechrille posted a post in a topic in Completed
    Report Status: ACCEPTED Dear @AwesomeSteamNZ , Thank you for for submitting a player report to Mountain Interactive Moderation. After careful review, we are happy to inform you that your report has been accepted and will be addressed appropriately. We encourage you to reporting any violations you see to ensure a positive game experience. Additionally, you can call for help in game using the !help command. If you have any further questions, please feel free to reach out. Best regards, The Volunteer Moderation Team
  5. sejechrille posted a post in a topic in Completed
    REPORT STAUS: INVESTIGATING Hello @AwesomeSteamNZ , Thank you for your report, give me a moment to review your evidence. This may take up to 15 minutes, so please be patient while I conduct my investigation. Best Regards, SejeChrille Community Moderator
  6. sejechrille posted a post in a topic in Completed
    REPORT STAUS: INVESTIGATING Hello @pakrer7095 , Thank you for your report, give me a moment to review your evidence. This may take up to 15 minutes, so please be patient while I conduct my investigation. Best Regards, SejeChrille Community Moderator
  7. sejechrille posted a post in a topic in Completed
    Report Status: REJECTED Dear @playingwithcody , Thank you for your appeal regarding your recent ban from Mountain Interactive. After careful review, we regret to inform you that your appeal has been rejected. The reason for this decision is as follows: Reason: Failure to follow format We encourage you to reflect on our community guidelines to ensure a positive experience in the future. If you have any further questions, please feel free to reach out. Best regards, The Volunteer Moderation Team
  8. sejechrille posted a post in a topic in Completed
    Your ban has been lifted.
  9. sejechrille posted a post in a topic in Completed
    Report Status: ONE-STRIKE POLICY OFFER Dear @taytay3xskii , Thank you for your appeal regarding your recent ban from Mountain Interactive. We appreciate your engagement and willingness to communicate about this matter. After a careful review of your case, we would like to extend an offer based on our One-Strike Policy. You must respond to this offer with I accept the one strike policy. This policy is designed to provide players with an opportunity to correct their behavior while maintaining a safe and respectful environment for all. Your Offer: Ban Lifted: Your ban will be lifted immediately, allowing you to return to the game. One-Strike Period: This one-strike warning will remain in effect for 30 DAYS from the date of this notice. During this time, we encourage you to demonstrate positive behavior and engagement with the community. One-Strike Warning: This will serve as your official warning. Any future violations of our community guidelines may result in a permanent ban without further appeal. Guidelines Reminder: We encourage you to review our community guidelines https://mountaininteractive.com/forum/7-information-guidelines/, as these outline the expected behavior within our community. It’s essential to respect these standards to ensure a positive experience for everyone. We believe in second chances and hope that this opportunity allows you to demonstrate your commitment to the community. If you have any questions about the guidelines or how to avoid future issues, please don’t hesitate to reach out. Thank you for your understanding and cooperation. We look forward to welcoming you back into the game! Best regards, The Volunteer Moderation Team
  10. sejechrille posted a post in a topic in Completed
    REPORT STATUS: INVESTIGATING Hello @taytay3xskii , Thank you for submitting your appeal. I will now review your case and conduct a thorough investigation. Please bear with me as I complete this process. Best regards, SejeChrille