pakrer7095

Dear @waterboy9998 ,

Sorry about the issue you’re currently experiencing in your Mountain Interactive gameplay. I have a few solutions you could try out to possibly create the answer to this. Take a look at the items listed below.
Solutions:

Strong Solution:
I recommend checking to make sure of that you own the vehicle you are assure of that you purchased. If you’ve had any purchases previous, or have just purchased an item, you can go to your menu to find your purchases under the “STORE" submenu. You may then go to the “Manage Purchases” Section where you’ll find you latest or full history of purchases. [This ensures that your payment data had went through and successfully had granted you the item].
Possible issues with this Solution:
There could be a possible issue where you don’t find your vehicle in here, if so, you may have not actually bought the item. Second, you may not have this submenu, which tells you other information that you haven’t in your history ever completed a purchase, this could mean you didn’t complete the full payment process, or the system did not cooperate. Report this to an official if your bank was charged.
Weaker Solution:
The next solution consists that you need to contact support, or notice this issue to a Mountain Interactive Staff Member
This will give you a chance to report it to one of the officials of the organization.

If none of these solutions work, please get back to me, and provide a more detailed situation so I could possible give out more information about the issues.

Best Regards..

Dear @lokkenns,

Yes you need 10-total hours of playtime in LA before permanent spawning in with weapons.

Hope this helps.

Dear @kinvulture,

Sorry to hear this, as of what I’m hearing, your facing difficulties with the mouse cursor not moving? Or in other words, you can’t move the mouse anywhere or look anywhere? (Correct me if I’m wrong and I’ll give a different information set for you)
Possible Solution:
A possible solution to this issue is attempt leaving the game and joining back. This is the only solution I could think of as I’ve been in this situation before.
Report it to developers/moderators:
Please report this issue if you feel it is frustrating in game and needs to be worked on. You can either report it by opening Discord and reporting it in the Bug Reports section, or contact a moderator in-game with the !Help command.

Hope this helps.

Dear @Angel,

I definitely agree with that, as much as it’d be a cool system, there could be many problems with abuse, role plays aren’t as realistic, and etc.

Thanks for the Reply.

Dear @ELEMENTALDUDE,

Here’s a quick explanation on your topic question. Hope this helps.
Basic Explanation:
Currently, Mountain Interactive has not innovated a fully functional console system, so most features will not be available for players, and is not recommenced to play on console.
Major Flaws:
Due to the fact that Mountain Interactive has not innovated this system, it will decrease the realism/experience quality without the basic features to play enjoyably.
Notice! This is just a recommendation, and this may not be true in the future, but based on the current gameplay, I don’t expect them changing or adding console innovations.

Best Regards to you, @ELEMENTALDUDE

Dear @jjeyredn,

Informational Guide
Main Response
To join the Los Angeles Police Department (LAPD), or Los Angeles Sheriff’s department (LASD), you must follow either of these steps:

- Purchase a premium subscription
If you purchase a premium subscription on Mountain Interactive, some subscriptions may give you perks/access to the law enforcement teams. Please check with a trusted staff member or higher rank, to find if you are acquiring the standards to to be on the team. (PLEASE NOTE: You need to join the discord servers depending on which department you want to join, if you don’t, you’re not allowed to join the LEO teams).

- Obtain a whitelist for the department
If you would not like to pay the dollar amount, you also have another option that can obtain the access to the team for you. You have to go through trainings or other meet-ups before you can get this though. This usually takes longer than purchasing the subscription and applying for a premium request. (Other information is in the LAPD or LASD department servers on how to specifically complete all steps.

Got any more questions?
If you have any more questions or concerns about this topic, please let me know and I’ll get back to you to attempt in answering them.

Dear @Benandsammy_qwer,

Information regarding the Topic
Possible Solutions
- Open a ticket on the website or email support about the situation.

- Contact a staff member in-game about the situation.
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Got any other questions?
If you have any other questions or concerns for me, please let me know about them, I’ll make sure to attempt on addressing them correctly.

Dear @Tim1707,

Informational Guide
It shouldn’t take a large amount of time, but with some issues, it can mess up directory with how your account is communicating.
If you’re concerned about the situation, and/or if it’s not giving your roles to you, you might want to contact staff and explain what’s happening.
Possible Solutions
- Contact staff in-game and explain the situation

- Create a support ticket on the website, or contact support by email.
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Got any other questions?
If you have any other questions or concerns for me, please let me know about them, I’ll make sure to attempt on addressing them correctly.
If you don’t have your roles currently, even after asking this question, please let me know and I’ll give an information set regarding the issues.

Dear @kingofgameowner,

Informational Guide
Main Response
With LAPD, you must have voice chat active while an on-duty officer for these reasons:
You need to be able to speak through the in-game radio when on-duty. Without voice chat, this wouldn’t be possible.
It is necessary to have voice chat so conversations and gameplay is more efficient and realistic.
Exceptions
Although the guidelines are required about, there are some exceptions. You can bypass those guidelines by doing these things:
If you have a partner or ride-along with you when on-duty, you may not have to use voice chat, as long as your partner has it active.
Notice
The exception above may not be allowed to be used in some occasions, if you’re unsure, contact a staff member to make sure it is permitted.
Got any other questions?
If you have any other questions or concerns for me, please let me know about them, I’ll make sure to attempt on addressing them correctly.
This may not be all the possible exceptions or reasons as to why this is important to obtain and use while active on-duty, yet these are able to be used. Exceptions may not currently be permitted to use.

Dear @JayTroit,

Unfortunately that is how it works. The $100+ amount is indeed on-top of your subscription pricing. So in this case yes, you’re correct, it is quite hefty amount. There is a huge reason as to why this is such a pricy amount though. The Custom Insert Order Perk is very exclusive, as you get your very own customized and unique add-on to the game. Sorry about your inconveniences with the pricing, if you have any other questions for me, I’ll gladly get back to you. Happy New Year’s!

Best Regards

Dear Legitlarper,

I’m here to help though I’m not on the staff board for Mountain Interactive. Your subscription, as showed in the photo, has expired. This is meaning that you have to renew it before you would be charged anymore, and have any perks from that subscription. Right now, you’re totally safe from expenses of the silver pack. If you have any questions I should be able to answer for you, but staff members should get to you instead. Happy holidays to you.

Best Regards to you, Legitlarper