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################## OFFICIAL REPORT FILING AGAINST COMMUNITY STAFF MEMBER OF MOUNTAIN INTERACTIVE ################## Reporter Roblox Username & ID*:Shebaloo72 Reporter Discord ID*:simonh8 Staff Roblox Username*: Unknown Staff Discord Username*: Calebr (Safety Director) and NLACo (Management)Optional, but very helpful. Incident Description*:I am raising this report to request both a ban appeal and a formal compliant regarding the conduct of two staff members, following an incident where I attempted to raise a legitimate compliance concern. I am a paid member for this company, and I believe the actions taken against me were unfair, unprofessional, and retaliatory. Summary of Events*:I contacted the Trust & Safety Director Calebr regarding an important concern involving UK GDPR, EU GDPR, and the UK Online Safety Act. These are standard regulatory frameworks that affect platforms accessible by the UK minors, including Roblox experiences. He responded and instructed me to log a support ticket. Imeddiately after doing so, he blocked me, preventing any further clarification or escalation. I followed his instruction and logged a single ticket, number #5365 shortly after the ticket was closed without resolution. Because this was clearly a management-level issue, I reached out to a management team meber NLAC to confirm the correct handling of this ticket. In response, I was told: "We are not required to follow GDPR. We do not operate in countiries outside of the United States." This was accompanied by a GIF and the message "you fr", which I found unprofessional and dismissive. Immediately afterward, I was banned for "Ticket system abuse," Despite: Logging only one ticket, as instructed Acting in good faith Escalating the matter only because the director blocked me attempting to communicate respectfully and appropriately. I want to emphaise that I submitted one ticket, followed the instructions given by staff, and was banned anyway. For a paid member, this treatment feels disproportionate, unprofessional, and retaliatory for raising a genuine concern. Why i believe staff acted wrongly:Blocking a member for raising a legitimate compliance conern is unprofesional and prvents proper escalation. Closing the ticket without review and then banning me for "ticket abuse" is unjustified when only one ticket was submitted. The management member's responses ("you fr" + GIF) were unprofessional and hostile. Dismissing regulatory concerns with "we don't operate otuside the US" demonstrates a lack of understanding of the regulations and a failure to investigate the issue. The ban appears retaliatory rather than rule-based. I am submitting this complaint in good faith and expect it to be reviewed fairly. Rules Violated*:(Read our rules and list what they violated.) Evidence to Support your Claim*:Please list links in the form of a Medal Clip, Youtube Clip or another approved domain. If you do not have evidence, you cannot file your r eport. ################################################## END OF REPORT ##################################################

Roblox Username & User ID eqstein - 1748936 Discord ID moonguy0290 Staff Member Who Banned You pokedigge900 What Happened? 1st Clip from original report: During that time me and my friends were robbing the Florence Bank, we were trying to survive and thus a rolling gunfight ensued. The clip of me shooting the reporter was in response of his visual appearance in the heist, a bank surrounded by PD and a Trooper looking individual was walking towards so I assumed He was LEO and thus I opened fire assumedly killing him. 2nd clip from original report: At the time of me running him over I had assumed he survived my shooting and was walking away, fearing that he would either radio it in or retaliate I attempted to kill him with a car, he then stated he "clipped" the event. Following this he jumped on my car and said I "rdm'd" him earlier (which in my view was not RDM as I was trying to secure the bank robbery to insure my as well as my friends smooth getaway). Upon seeing this statement I hopped out and jokingly stated "ok?" "rdm isint a thing" as in that the shooting was justified because it was actively connected to the bank robbery, I genuinely thought he was joking. To prevent further retaliation via radioing in description or an attack I preemptively ended his life to make sure more trouble would not find me or my associates. [ A clip after killing him during the gunfight at the bank: https://medal.tv/games/roblox/clips/ly01WX1ALE9rz0wLS?invite=cr-MSxCemwsMzU3Mzc4NTA5&v=60 ; While this clip does not show me actually killing him it is the only proof of what was going down, as you can see the scene is chaotic and my life as well as my associates were on the line. He was a bystander shot to prevent further collateral as I believe he is either law enforcement or a vigilante starting to stop us. Ban Reason RDM X2 Why Should You Be Unbanned? In retrospect when seeing his side of the story I can understand why he is frustrated, however I firmly believe his portrayal is leaving out my side of the story. I understand now after seeing his side of the story he believes I killed him for no reason but I firmly believed that in the moment he was an active threat in a tense moment of a rolling gunfight where no chances could be taken, and after at the very least a witness that could help identify or retaliate against me or my criminal circle. I will keep this in mind when engaging in my criminal empire with my friends and will be more mindful of collateral damage. I am a consistent and regular player of Project Ventura that actively engages in proper roleplay, I can see where I messed up and I will make sure to learn from this. Thank you for your time and consideration in my Ban Appeal. (Link to original moderation report: https://mountaininteractive.com/topic/14759-eqstein-2x-rdm-1x-vdm-nitrp/ )

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